Television Leaves Other Old Media for Dead
Television Leaves Other Old Media for Dead
‘People often overestimate what will happen in the next two years and underestimate what will happen in 10’ - Bill Gates, afterword to The Road Ahead, 1996 version
The dotcom bubble of the late Nineties and early Naughties was a truly extraordinary thing. The debt bubble of the later naughties was nuanced, complicated and hard for the average man or woman on the street to comprehend. But the dotcom bubble was true mania before your eyes.
Small cashboxes listed and immediately garnered market capitalisations in the billions of dollars. To justify the ludicrous valuations (it makes me laugh just to use the word), people were coming up with some of the funniest metrics ever invented – price-to-eyeballs being my personal favourite.
Still, much of what was predicted has actually happened. It has taken 12 years instead of two and making money has proven much more difficult than predicting the change, but the internet has become a ubiquitous part of life.
Free phone and video calls are here, CDs are a thing of the past and DVDs are about to follow them. Predicting the winners might have been tough but it was fairly obvious who the losers would be from the get-go.
For old media and old telcos, it’s been a devastating decade (although, as if to underscore Gates’s point about underestimating the long-term effects, you could have sold Fairfax shares for $4.80 each as recently as May 2007).
One old media format, however, seems to be holding its own. Despite a dramatic increase in time spent online, people are watching as much television as ever before. In fact, in the US, they’re watching more (all of the stats I’m about to quote are from the US, but it seems the trends are similar here in Australia). Perhaps most surprisingly, young people are watching more television today than they were.
A special report from The Economist in April this year explained how this is possible:
Or take American teenagers. In 2004 the Kaiser Family Foundation reported that the average person aged 8-18 was spending almost six-and-a-half hours a day taking in some kind of media—television, films, music, video games and so on. By multitasking, they were able to cram eight-and-a-half hours of media consumption into that time. The researchers concluded that young people were “filled to the bursting point” with media. Whatever, responded their subjects. When the study was repeated in 2009, young Americans were spending more than seven-and-a-half hours with media each day, an hour more than they had done five years earlier. Into that space they packed an astonishing 10 hours and 45 minutes of consumption. Among other things, they were watching more television.
The other interesting part out of the report is that it seems television is like our chocolate from Fruit, Chocolate and the Sydney Morning Herald – we watch a lot more of it than we think we should (The Intelligent Investor’s Research director came into work every day of the last MasterChef series and preceded his daily ‘Chris and Poh did this or that’ debrief with the line ‘I was at home working last night and the television was on in the background’ … mmmm … working were you Gregory?)
Again, from The Economist:
This helps explain one of the oddest and most consistent findings of television research: that people seem unaware of their own behaviour. In surveys they almost always underestimate how much television they watch, and greatly overstate the extent to which they watch video in any other form. In particular, they underestimate their consumption of live television. One of Ms Pearson’s subjects, a 27-year-old man, claimed to watch recorded television 90% of the time. In fact he watched live TV 69% of the time.
So what does this mean for the future of those businesses that depend on television for a profit? Well, the future might not be as bad as I, for one, once thought. A few things seem to be playing out in television’s favour.
TV, the vegetable medium
The internet brings a plethora of choice to the masses. But it seems when it comes to our hours of watching television, we don’t actually want to make a choice. We want to sit down on the lounge, veg out in front of the box and have the content delivered to us.
We also want to watch the same shows our friends and colleagues are watching. I didn’t need to watch MasterChef as Greg’s reviews typically ran for longer than the show itself, but the social interaction around the program has been a boon to MasterChef’s success.
Far from killing television, the internet has made the best shows even more popular, with Facebook and Twitter abuzz with live commentary (267,873 Facebook users are currently official ‘fans’ of MasterChef).
The other big factor in television’s favour is that it has proven its ability to convert eyeballs into revenue.
Online businesses often quote the statistic that 30% of media consumption is now online, but only 10% of advertising spend is the same. As an advertiser, however, I couldn’t care less how much time people spend consuming each medium. All I care about is whether people respond to my ads or not.
So far, we’ve found it extremely difficult to get any non-Google form of advertising to work and all of the anecdotal evidence suggests others have the same problem. Online advertising isn’t as effective as television.
My guess is that this relates, again, to the way we consume it. Most of my internet time is active consumption – I know what I’m looking for and I’m usually in hurry to find it. The last thing I want is someone harassing me to buy something. When I’m sitting on the lounge waiting for the television to satiate my laziness, I’m much more susceptible to the advertisers’ dirty tricks.
The future is undoubtedly going to be more difficult than the past. As technology improves it’s going to become increasingly easy for the content producers to bypass the television stations altogether and deliver content themselves. In the US, for example, the NBA is already selling broadband subscription packages direct to fans who don’t necessarily want a cable subscription.
News Corp looks like an interesting play on this ‘content is king’ theme. But, faced with a choice between a television station and a newspaper, I’d take the television station any day.
Note: You’ll need a subscription to read The Economist’s Special Report on Television
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Comments
Steve, when you say "Online advertising isn’t as effective as television." do you mean that the Intelligent Investor advertises on TV and drives more subscribers through that medium per dollar than online?
I don't doubt that TV is a powerful medium but it survives on the concept of a reach premium: That is advertisers will pay higher cpms (usually 5-10x online) because they reach the most amount of people in a single moment. But Facebook will challenge that reach premium equation soon.
Secondly, when you say effectiveness, the vast majority of ad spend, and particularly TV spend, isn't precisely measured to any transaction. That's fine because it's very difficult to (consumer doesn't buy right away and when they do buy the advertiser's product it's not from the advertiser but from another third party like a supermarket).
Lastly, TV spending is bouyed by the fact that advertising agencies are structured around buying TV commercials and not online advertising. They make a shitload more producing, managing and buying TV advertising than they do banner ads.
With that said, I also like TV among the traditional mediums because you don't have a rising ticking bomb like paper costs that at some point in the horizong will make print publishing uneconomical (i.e. TV is completely digital).
But the CPMs are very high and with online's supply increasing and cpms decreasing outside of search at some point (I would argue we're already way past that) it just doesn't make sense.
Think of it in a value investing context: Advertising mediums don't 'work' or 'don't work', they work or don't work at a price and there is a lot greater risk to the downside of TV cpms at present.
Steve,
A very insightful post. I agree with you on all the points. It appears the "laziness factor" is critical and high. It's not unlike holiday travel: you have a choice between pre-packed holiday packages and DIY planning which are now augmented by a large array of online services and free info. But many people still opt for the lazy option.
I do question the effectiveness of tv advertising. I generally record shows on foxtel IQ and fast-forward through the ads. I appreciate that many people do not have foxtel IQ but I can see this changing over time.
Hi Steve,
Good post and a fascinating topic. I think your definition of television is a bit screwy though. I think you mean "free to air" television. Just because you are sitting on the couch passively watching pre-programmed content on your 50 inch plasma doesn't mean you're watching "free to air" television. This could easily be content streamed from the internet and sourced from anywhere in the world. It is very important to make the distinction between 'content provision' and 'service provision'. "Free to air" television is currently a hybrid of both. The former has a bright future while the later is sure to die. Why???
It simply doesn't matter what sort of infrastructure is used to pipe content to your plasma screen. As far as the end user is concerned, this is a completely transparent experience. It could be satellite, 3G, Wi-Fi, Bluetooth, fibre optic cable, GSM, ADSL, dial-up or "free to air". Who cares? It makes no difference to the experience. Or at least it shouldn't! With the exception of some technologies being inherently limited in their bandwidth, the reality is that internet speeds are so poor in this country that watching TV using anything other than "free to air" is a painful experience. This is the only reason "free to air" still exists as a service provision medium but will surely change in the near future. I'd love to own the infrastructure (bandwidth) but I'd hate to be a retailer of services on that infrastructure.
Internet Radio is a good example of where TV is ultimately headed. All our TV stations can be streamed via the internet today and many news reports on "free to air" television are beamed live to the studio using Skype. The data requirements of radio are such that even with today's crappy infrastructure we have an indistinguishable result. A radio listener nowadays could have no idea if the content is being sourced via the internet or the airways. The bandwidth currently allocated to "free to air" television (and radio) is completely wasted as the same service can be provided via the internet. This bandwidth should be reallocated to wireless internet service provision. Your connection to the internet (or service provision) is essentially a commodity service and subject to extreme competition. With the National Broadband Network, this should only intensify. Content provision however, is where all the creativity and thus potential competitive advantage lies. So having made the important distinction between content and service provision, when considering potential investments in media companies, go for those that can produce good content. Service provision companies are simply headed the way of Telstra...
An interesting post – but I’d be wary. I live in Central London where (at my place) the future feels very much here: Fibre to the Home; Fast speeds – no download limit. Cost - $60 per month. I have no television set (no phone line for that matter – use excellent VOIP) but receive all of my ‘TV’ through a widescreen Apple. I can now watch all channels ‘live’ or on ‘catch up’. Also the sources of ‘TV’ are prolific. In the last couple of months another three independent suppliers have sprung up. They combine paid and unpaid options for extensive libraries of TV Series and Film. I think that TV on demand does mean that you watch less – and that this becomes quite specific as you get much greater choice. TV companies here seem to be struggling to understand and profit from this new world.
I agree with the quote from Bill Gates – but that was in 1996 – and I wonder if ‘Internet Speed’ changes that equation and that we should be ‘underestimating what happens’ in five years rather than ten.
Nothwithstanding Steve's assertion about viewer's over-estimation about amount of recorded vs free-to-air consumption ... like Shaun I have Foxtel IQ.
I simply ALMOST never watch free-to-air in realtime. Prior to IQ I had bought a PVR hooked up to my old analogue Optus box and time shifted then. IQ is even more powerful for ad-skipping and it's ability to reliably record series week after week. I have a constant backlog of recorded series and movies I either work through or end up deleting unseen.
Even if there's a show I spot on live TV, I'll hit record, go make a cuppa round up my wife and/or family then come back to the box and run-pause, zapping ads as we catch up to the live broadcast.
Any time we occasionally DO watch real time TV (especially free-to-air) the frustration level with ads is like we are a bunch of hicks who have never seen moving pictures before ;-)
I do think that once you reach a 'tipping point' things can move extremely quickly. Witness the abandonment of Telstra's fixed line service here in Australia ... it took 10 years but customers are now going mobile only in droves.
I agree 100% that choice is going to become ubiquitous - and it's very interesting to hear from someone at the forefront of TV via internet. What interests me though is how much that choice actually changes your media consumption? Are you still watching most TV live? Are you still spending most of your TV time watching the old channels? The main thrust of the Economist article was that TV is a social medium - we want to watch the same thing our friends are watching and at the same time. People might go back and watch yesterday's episode of EastEnders to catch up, but they will very rarely go back and watch last year's. In a way it's like watching old news.
Still, even if The Economist is right, it's just as likely to be Facebook or Google that dictates what everyone wants to watch as it is Channel 10.
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